1. Subject matter
DocketReply processes Personal Data on behalf of the Customer to provide intake-form, AI-drafted reply, and email-send functionality.
2. Categories of data subjects
Personal injury claimants and their representatives who submit information through Customer-owned intake forms.
3. Categories of personal data
- Contact information (name, email, phone)
- Case-related descriptions, photos, and documents
- IP addresses and device fingerprints
4. Sub-processors
A current list of authorized sub-processors is published at /security/sub-processors.
5. Security measures
AES-256-GCM at rest, TLS 1.2+ in transit, role-based access controls, audit logging, annual penetration testing.
6. International transfers
All processing occurs in the United States. SCCs available for customers in EEA jurisdictions.
To request a counter-signed DPA, email legal@docketreply.com.